Operational Systems

Terms and Conditions

Article 01 — Scope & Jurisdiction

These terms govern the contractual relationship between Fleming Wilde and the Client.

Governing Law: Quebec
The parties agree to submit all disputes to the exclusive jurisdiction of the courts of the judicial district of Saint-François (Sherbrooke), Quebec.

Article 02 — Client Obligations (SMB)

The Client agrees to provide Fleming Wilde, in a timely manner, with all access, information, and documents required for the execution of the mandate.

Fleming Wilde shall not be held liable for delays, cost overruns, or implementation failures caused by the Client's failure to provide necessary resources.

Article 03 — Payment Terms

A. Invoicing: Invoices are payable Net 30 days.

B. Interest: Any overdue balance will bear interest at a rate of 1.5% per month (18% annually).

C. Suspension: Fleming Wilde reserves the right to suspend services or access to infrastructure after 30 days of payment default.

Article 04 — Intellectual Property

Subject to full payment of fees, the Client is granted a license to use the deliverables for internal business operations.

Reservation: Fleming Wilde retains exclusive intellectual property ownership of its methodologies, frameworks, generic source codes, and pre-existing tools ("Structural Know-how") used to execute the mandate.

Article 05 — Limitation of Liability

To the maximum extent permitted by law, Fleming Wilde's total liability regarding any claim arising from this mandate is strictly limited to the amount of fees paid by the Client to Fleming Wilde during the 12 months preceding the claim.

Language Clause

The parties have expressly requested that this Agreement and all related documents be drawn up in English.

(Les parties ont expressément demandé que la présente convention et tous les documents s'y rattachant soient rédigés en anglais.)
Last updated: December 8, 2025